The Park Slope Message Boards has a gripe that’s dear to my heart: BROOKLYN INDUSTRIES.
You may remember what happened to OTBKB and Diaper Diva when we tried to EXCHANGE, I said EXCHANGE a $35.00 final sale jacket we bought for my father for a larger size?
The jacket didn’t fit him and they didn’t have a larger size in that style NOR would they have been willing to exchange it for a larger size if they’d had it in stock, if you can believe.
(We were, of course, willing to add $100. to the deal if they’d let us exchange it for a MUCH MORE EXPENSIVE JACKET. The saleswoman said: NO, NO, NO in a very unneighborly way. She gave us the: "It was a final sale item and it is our policy blah, blah, blah." CRAP.
Another common gripe: the clothing doesn’t fit anyone, who isn’t 22 and super skinny. I’ve heard this more than once from friends. The sizing is just plain WEIRD.
Here are a couple of quotes from the Park Slope Message Boards
"So I know Brooklyn Industries is a local business that’s fun to
support and the water tower logo is cool and all, but has anyone else
had problems with these clothes being poorly made and their return
policy?""I bought a coat in December and its already basically useless from
what isn’t even normal wear and tear. Within a week, the seams were
coming loose …"