Seeing Green, sorry to hear about Cleopatra. Too bad the vet and his employees were so, shall we say, insensitive. Losing a pet is a big deal and it should be handled in a kind and gentle manner.

Why is it that in New York (or is it Brooklyn) one has so many bad experiences in the "service" sphere?

You’d think a vet about to kill a cat wouldn’t say, referring to the
difficulty of finding a vein: "This isn’t much fun for me either."

You’d think the receptionist wouldn’t say "Maybe you should pay now so you won’t have to be bothered later."

You’d think further that she wouldn’t say in reference to state law "well, we can’t just bury her in the backyard, can we?"

Maybe we should’ve.