Seems that the C is considered the worst (and dirtiest) train line in NYC. And the Q train? It gets top honors for cleanliness and audible announcements. These are the conclusions of the 2012 State of the Subways Report conducted by the Straphanger’s Campaign released yesterday. So what do subway riders want when it comes to the subway riding experience? Here from the NYPIRG Straphangers Campaign:
They want short waits, trains that arrive regularly, a chance for a seat, a clean car and understandable announcements that tell them what they need to know. That’s what MTA New York City Transit’s own polling of rider satisfaction measures.
My most frequently used train, the F train, ranked 7th out of 19 subway lines.
According to the survey, The Q ranked highest because “it tied for best in the system on announcements — and also performed above average on three measures: delays caused by mechanical breakdowns, seat availability at the most crowded point during rush hour, and subway car cleanliness.”
And for the fourth year in a row, the C was ranked the worst subway line. “The C line performed worst or next to worst in the system on four measures: amount of scheduled service, delays caused by mechanical breakdowns, subway car cleanliness and announcements.”