I saw the promise.

At the Seventh Avenue Starbucks, it’s a handwritten chalk board sign with every employee’s signature on it.

I wasn’t wearing my glasses so I asked one of the baristas to read it to me. It says something like: we promise to make a perfect cup of coffee and if we don’t please tell us and we’ll make it again.

I asked the barista if it turned out that she’d been making the coffee all wrong. She said she’d been doing it right but that the training at the store hadn’t always been consistent. Some people were doing it right and others were doing it wrong.

She told me that the training would be standardized now and all employees would be employing the correct method for frothier foam and perfect coffee drinks.

Talk about frothy. The "tall" latte she made me had exceptionally frothy cream .And the coffee tastes strong.

All good.

PS I am an occasional Starbucks customer. I spread my coffee drinking around. Due to budgetary concerns, I tend to buy mine at Grand Canyon or the newsstand. Cheap trumps cappuccino these days.