Postcard from the Slope

Kensington Post Office Gets Self-Service Machines

1 Comment

After years of complaints about the inadequacy of the Kensington Post Office, the US Post Office finally did something about it.

This densely populated Brooklyn neighborhood, like Park Slope (but I think their problem may be worse) has endured long lines and much exasperation about the workings of their local post office.

So today's big news: the post office at 419 Mcdonald Avenue in Kensington was recently equipped with an Automated Postal Center (APC).

Oh gosh. Is it like that automatic check out at the Key Food with a voice and everything or is more like an ATM. Hopefully the latter.

The APC is a self-service machine designed to assist customers in 85% of the possible retail transactions, including mail priority and express letters and packages as well as purchase stamps and request delivery confirmations.

Okay. That sounds very hopeful. I hope the machines are as good as they say. City Council Member Bill deBlasio's sent out this announcement:

"High foot traffic has long been a problem at the Kensington post office.  It is not uncommon for lines to reach the door, causing frustration for patrons.  The APC, it is hoped, will alleviate this pressure and allow the post office as a whole to provide efficient service to more satisfied customers."

Okay. Let's see if machines can fix the problem. 

One thought on “Kensington Post Office Gets Self-Service Machines”

  1. This was so needed. Last week I waited over 1 hour to pick up a package waiting for me at the Kensignton post office. The line was definitely out the door and a pregnant woman almost fainted from the heat. This post office also serves parts of Windsor Terrace. Honestly, I don’t undesrstand why they only have about 2 windows open at a time when the line is 25 people deep.

Comments are closed.